Recent Guest Comments

Message from Phil Haller - General Manager

In the past year alone, over 26800 families have enjoyed their annual holiday at Paradise Resort. While we can tell you how we feel about our resort, and we can tell you that we have been voted Best family Resort for 3 years in a row, the most important measure of how we are performing is from what our guests say. Overall, 97% of our guest comment cards from these mums, dads and kids, are glowing in their response to our facilities and our staff, and many of our guests return regularly to our resort. But to keep it realistic, we’ve also included the ‘not so great’.

These guest comments are important to us, as we use them to ensure that we are constantly improving and extending ourselves in our quest to create a Heaven for Kids and Paradise for Parents.

Please take a minute to hear exactly what our guests are saying about us. These comments have been taken directly from recent guest comment cards.

Guest Comments

You can view the scanned guest comment cards [PDF 5MB] or alternatively the transcribed comments below.

	Jenny Glandore SA It was lovely to stay in a room that was serviced daily & the Resort provided all necessary amenities & family requires

	Summah VIC I already have told my friends about it and I loved our stay and the pool were great fun.

	Jaulna QLD Fantastic place one that has evrything families need and want. Kid friendly which is something other hotels/resorts don't cater for.

	Angela Goonellabah NSW "loved it, can't wait to come back"

	Samantha Redbank Plains QLD "Wonderful service, loved the kids program & rooms. Thanks for a lovely stay."

	Kathy Hoppers Crossing VIC "fantastic childrens facilities. Great place for families, staff very friendly"

	Lisa Bendigo VIC We realy enjoyed our self. Every aspect of the motel through to the hospitality is second to none. We just lost our house to a fire just pria to our holiday we were going to put it off glad we did not. We enjoyed our self thank you for a great holiday

	Steven Loved it so much will be back.

	Ramsey Bridgeman Downs QLD Second stay - room beautiful Better than the first room! Rooms always clean & tidy regardless.

	Rob Gladstone QLD Just a nice place to relax and watch your childrenhave fun. I believe it is one of the best places I have stayed. Well done!

	Izabella Brisbane QLD It's a wonderful place to stay with your family on holidays and weekends and all the kids and parents love all facilities and the restaurants.

	Rina Samford QLD "Was great, would come again, was never a boring moment for the kids. Thanks"

	Linda Fraser QLD We had a very lovely time. Very memmeral. Thank you.

	Critchley Charters Towers QLD Really enjoyed our stay. As I was here without my husband I found it extremely easy to entertain the children & enjoy the time here all together! Thanks!

	Kerrie Sippy Downs QLD "Friendly staff, good restaurant prices, great facilities for kids, central location. "

	Hamill Keysborough VIC Great place - Kids always love staying here. Could use some boardgames for the kids to hire/borrow and a wider selection of kids meals.

	Jenny Concord NSW Very confortable stay with lots of fun for the kids. Would like to see better flooring and finish inside the room.

	Terry Deception Bay QLD "Great, will be back"

	Niera Southport QLD Staff are very friendly & they attend to the guests needs promptly. Rooms are clean & very comfortable to sleep in. Overall fantastic stay! Home away from home!

	Kellie Mandurah WA Love the family friendly fun atmosphere; room was kept really tidy throughout our stay; very friendly staff; would have loved bar to stay open a bit later.