Party Invitations will be emailed to you once your booking is confirmed. You can then download and print them.
A deposit is required at the time of booking your party. The remaining balance is then due 7 days prior to the party. If you need to cancel within this period please contact your party host to discuss your options.
We have a café located onsite if your guests would like to purchase anything additional.
Yes, you are able to bring your own birthday cake.
We will supply napkins complimentary
There is a maximum 30 children per party (for the waterpark parties) and a maximum 50 children per party (for the ice-skating parties).
There is a minimum 10 children per party.
There is a range of goodies such as stickers, colouring sheets, lollipops and more for each birthday guest to take home and play with.
We require at least 10 days notice.
For our Waterpark Parties - a maximum capacity has been set so that all guests can fit safely and comfortably in the area designated for the party. If you wish to invite more than the maximum capacity please enquire for availability.
For our Ice-Rink Parties - If you have additional guests (other than the party guests) who wish to skate they can purchase a ticket at the door but numbers will be capped to a maximum 50 skaters on the ice at one time.
Only party guests (and hotel guests) are permitted to use the facilities. If you have any extra children (other than the party guests) they are not permitted in the pool area. Waterpark access is not permitted for the ice-skating parties.
All children invited to the party will be issued with a wrist band upon arrival at the party which permits entry to the pool area. The wrist band must be worn at all times and party guests must vacate the pool area no later than 3 hours after the commencement of the party.
In the event of extreme weather including wind and heavy rain the waterpark area may be closed for the safety of our guests. If the park is closed for more than one hour due to weather conditions, you may reschedule your party or change the location of your party to Planet Chill Ice Skating Rink (subject to availability) Refunds for bad weather are not available.