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Paradise Resort �Best Hotel or Resort in Australia for Families With Special Needs�

6-Dec-2018

Posted in: Resort

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Reinforcing the care, consideration and genuine welcome afforded all families, Paradise Resort has secured the +lsquo;Best Hotel or Resort in Australia for Families With Special Needs+rsquo; category in the 2018 Family Travel Awards.

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While the Gold Coast resort icon warmly receives such prestigious national recognition, the greatest accolade and sense of satisfaction is drawn from the guests themselves.

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The provision of ramps for both wheelchair and pram access into the resort+rsquo;s pools; plus a purpose-built, wheelchair-friendly room equipped with all appropriate amenities; Paradise Resort chefs cater to most dietary requirements and staff go out of the way to make everyone+rsquo;s stay a memorable experience.+nbsp;+nbsp;+nbsp; +nbsp;

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+ldquo;It continues to make my heart swell when parents of children with special needs enquire with little hope in their eyes of having their young ones involved in our Kid+rsquo;s Club,+rdquo; said Program Manager Corinna Griffiths.

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+ldquo;When I respond with +lsquo;Not a problem+rsquo; I usually have to repeat myself as the look of shock and surprise is replaced by the biggest smiles and unrivalled gratitude.

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+ldquo;It really is an amazing experience and like most visitors to Paradise Resort we then see these families return again and again and have the pleasure of being a part of the young ones lives as they grow up.+rdquo;

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Such is the rapport and trust built between Paradise Resort staff and parents over the years; it+rsquo;s not uncommon during peak holiday periods for more than 10% of groups of 180-plus children being made up of individuals requiring special needs. +nbsp;

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And this unwavering confidence is built on an internal professional development program that requires stringent safeguards to alleviate any parental fears.

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+ldquo;Our success is a reflection of the systems we have in place that require parents to fill out detailed forms that are kept by our Kid+rsquo;s Club team for the duration of their stay and referred to before every program session,+rdquo; confirmed Paradise Resort CEO David Brook.

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+ldquo;Children with special needs are easily identified by their smiley face name tag, and when required, those individuals can access one-on-one care for the duration of the program.

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+ldquo;We conduct regular forums among our 40-plus Kid+rsquo;s Club staff where groups will research special needs topics such as Autism, Asperger+rsquo;s, ADHD, Down Syndrome, Cerebral Palsy, Asthma and numerous allergies, before presenting their findings for the benefit of the entire group.+nbsp;+nbsp;+nbsp; +nbsp;+nbsp;

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+ldquo;In total, these educational forums coupled with a total understanding and delivery of each individual+rsquo;s care needs ensures a relaxed and fun experience for the entire family every time. +nbsp;+nbsp;+nbsp;+nbsp;+nbsp;

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+ldquo;The Family Travel Awards are voted on by families and I congratulate our first-class staff who continue to uphold the amazing tradition of a Paradise Resort family holiday for all.+rdquo;